Fake Delivery Service Payout Page Scam

You are selling something online and a buyer, or someone posing as one, sends you a link to what looks like a delivery company's tracking page. The page says the order has been paid and that the money is waiting for you, and shows a button to receive it. The page is not run by the delivery company. It sits on a new web address, and the receive step is used to get your card details or to get you to pay money yourself, often after a fake error that tells you to make a refund or try again.

I encountered this scam Learn common red flags
Fake Delivery Service Payout Page Scam example

How this scam works

  1. 1

    Step 1: You list an item for sale online. A buyer contacts you, agrees to buy without questions and says they will pay through a delivery service.

  2. 2

    Step 2: The buyer sends you a link to a page that copies a well-known delivery company's tracking page. It shows your item, the price, a status such as "paid" or "receiving funds" and a button to collect the money.

  3. 3

    Step 3: To receive the money, the page leads you to a payment step that asks for your bank card details. It may show a live chat with "support" to help you through it.

  4. 4

    Step 4: The page may then show an error and tell you to make a refund or repeat the payment. Every step takes money from your card instead of paying you.

✓ Do this

  • Get paid only through the marketplace's own payment system or by a method you already trust.
  • Check any delivery by typing the delivery company's website address yourself or opening its official app.
  • Stop if a buyer insists on a delivery service you did not choose and sends you a link to collect the money.
  • Report the buyer on the marketplace and call your bank right away if you entered card details.

✗ Avoid this

  • Do not enter your card number, expiry date, security code or a one-time code to receive money.
  • Do not trust a tracking page because it shows the delivery company's logo, your item and the right price.
  • Do not make a "refund" or repeat a payment because a page or chat agent says there was an error.

Other scams in Marketplace / Classifieds

Other documented patterns in this category.

Recently added

Scam patterns added to the archive most recently.

Need help with a similar message?

Do not reply, pay, or use contact details in an unexpected message. Verify through the official app or website, then report what you saw so the Archive can connect related patterns.

Report a scam See common red flags Check a suspicious email

Quick tip: Verify independently

Don’t call numbers or click links in unexpected messages. Go directly to the company’s official site or app and contact support from there.

See common red flags