Back to Retailer Order Release Fee Scam

This is a version of Retailer Order Release Fee Scam.

Fake Samsung Brazil Delivery Fee and Cashback Pages

A site in Portuguese using Samsung's name and branding, running two ways of asking for the same small payment. The landing page is styled "SAMSUNG ENTREGAS" and asks for the buyer's CPF to look up an order. It then shows an order with a delivery address and a "Taxa de Entrega" of R$ 97,00, described as 4% of the order value covering insurance and delivery, and warns that not paying will delay the product. A second page on the same site offers a cashback balance of R$ 150,00 and gift cards from R$ 50 to R$ 250, released for a "taxa de envio" of R$ 7,36. Both are paid by PIX, both refuse a CPF they do not recognise, and the footer copies Samsung Brazil's real company name, address and registration number.

Fake Samsung Brazil Delivery Fee and Cashback Pages | Screenshot

What’s different in this version

These traits set this message apart from the usual pattern.

  1. The impersonated brand is the retailer, not a courier, and the premise is an order the reader really placed rather than an unexpected parcel.

  2. Payment is PIX, an instant bank transfer, rather than card details. There is nothing to charge back.

  3. Two separate fee stories run on one domain: R$ 97,00 to release a delivery, and R$ 7,36 to send a gift card against a cashback balance.

  4. A gate before the order flow says access is limited to customers with a valid order, and tells the reader to open the link on the same phone and mobile network used for the purchase.

  5. The footer reproduces Samsung Brazil's real corporate identity, so the page's appearance is not a reliable warning sign.

How this scam works

  1. 1

    Step 1: You reach a page that carries the name, logo and company details of a shop you have bought from, or believe you have.

  2. 2

    Step 2: The page asks for an identity or customer number so it can look up your order. It refuses numbers it does not recognise, which makes it feel like a real system.

  3. 3

    Step 3: It shows you an order, a delivery, or a balance of store credit waiting for you.

  4. 4

    Step 4: To release it, you are asked for a small payment by instant bank transfer, often with a countdown or a warning that your parcel will be delayed if you do not pay.

  5. 5

    Step 5: The payment goes through and nothing is released. The same site may then offer a second reason to pay, such as a cashback balance or a gift card.

✓ Do this

  • Check the order in the shop's own app, or by typing the shop's address in yourself. A real parcel or a real credit will be there.
  • Treat a request for your identity number followed by a small fee as the point to stop, whatever the page calls itself.
  • If you have already paid, tell your bank straight away. Instant bank transfers are hard to get back, so speed matters.

✗ Avoid this

  • Do not pay a fee to release a delivery, a gift card, a refund or a prize. The fee is the scam, and there is nothing waiting behind it.
  • Do not use the link you were sent to check whether the link is real.
  • Do not type your identity number into a page you arrived at from a message.
  • Do not treat a convincing footer, a padlock, or the words 'secure' and 'protected' on the page as proof. Anyone can write those.