Back to Booking.com Host Reservation Change Scam

This is a version of Booking.com Host Reservation Change Scam.

Booking.com guest wants to extend their stay email

This example is aimed at Booking.com property owners or managers. It says a guest wants to extend a stay and frames approval as a simple way to secure more nights and more revenue. The message pressures the host to act quickly by warning that the guest may cancel and book another property if there is no response soon.

Booking.com guest wants to extend their stay email | Screenshot

What’s different in this version

These traits set this message apart from the usual pattern.

  1. Targets Booking.com hosts rather than travelers.

  2. Uses a guest stay extension request as the reason to click.

  3. Promises extra revenue to lower suspicion and encourage quick action.

  4. Shows side-by-side booking dates and totals to look like a real partner notification.

How this scam works

  1. 1

    Step 1: A host receives an email or message that looks like it came from Booking.com about a guest reservation.

  2. 2

    Step 2: The message says the guest wants to change dates, extend the stay, or make another booking-related update.

  3. 3

    Step 3: It creates urgency by warning that the guest may cancel unless the host responds right away.

  4. 4

    Step 4: The host is pushed to click a button that appears to open Booking.com and confirm the request.

  5. 5

    Step 5: The link can lead to a fake Booking.com page that steals login details or access to the host account.

✓ Do this

  • Log in to Booking.com directly from your normal browser bookmark or app to check whether the request is real.
  • Turn on strong two-factor authentication and review your account for unfamiliar logins or changes.
  • Contact Booking.com support through the official partner dashboard if you are unsure whether a reservation request is genuine.

✗ Avoid this

  • Do not click links in unexpected reservation-change emails, even if the branding looks real.
  • Do not enter your Booking.com login details on pages you reached from email buttons.
  • Do not rush because of warnings that a guest will cancel unless you act immediately.

Verbatim excerpts from the scam

Exact lines from emails or messages—searchable text so you can compare wording.

  1. 1 Excerpt 1
    One click to secure more nights
  2. 2 Excerpt 2
    A guest wants to extend their stay at your property. Approve the new dates below to lock in extra revenue and keep this booking.
  3. 3 Excerpt 3
    If you don’t respond soon, the guest may cancel and book another property.
  4. 4 Excerpt 4
    Current booking
  5. 5 Excerpt 5
    Check-in: Tue, Mar 27, 2026
  6. 6 Excerpt 6
    Check-out: Wed, Mar 28, 2026 · € 196,00
  7. 7 Excerpt 7
    Requested new stay
  8. 8 Excerpt 8
    Check-in: Sun, Mar 29, 2026
  9. 9 Excerpt 9
    Check-out: Tue, Mar 31, 2026 · New total: € 417,00
  10. 10 Excerpt 10
    Open in Booking.com and confirm