Back to Update Payment Details Scam

This is a version of Update Payment Details Scam.

GoDaddy 'Action Required: Update Your Payment Method' Email Scam | Problem with Payment Method

An email pretends to be from GoDaddy and claims your payment failed for a service renewal. It urges you to click “Update Payment” to avoid disruption. The sender address is not a GoDaddy domain and the message uses a generic greeting and an invoice number to look legitimate. The goal is to make you enter your GoDaddy login and card details on a fake page.

GoDaddy 'Action Required: Update Your Payment Method' Email Scam | Problem with Payment Method | Primary Image

What’s different in this version

These traits set this message apart from the usual pattern.

  1. Uses GoDaddy name and logo but the sender is not a @godaddy.com address

  2. Sender address is from vps66758.dreamhostps.com, a mismatch with the brand

  3. Generic greeting “Dear Customer” instead of your name

  4. Pushes urgency “prevent any disruption” to make you click quickly

  5. Big “Update Payment” button instead of directing you to sign in normally

  6. Adds an invoice number (#45015) to feel official

  7. Tells you not to reply (“no-reply”) to block questions or verification

How this scam works

  1. 1

    Step 1: You receive a notice saying your payment failed or your card needs updating to avoid service disruption.

  2. 2

    Step 2: A big button or link says 'Update Payment' or 'Verify Account' and pushes you to act quickly.

  3. 3

    Step 3: The link opens a website that looks like the real company’s page but is a fake made by scammers.

  4. 4

    Step 4: You’re asked to sign in and enter card details or bank info. The scammers capture this information.

  5. 5

    Step 5: They may show a 'Thank you' screen while using your login and card details to take money or access other accounts.

✓ Do this

  • Go directly to the company’s website by typing the address yourself or using the official app to check your billing.
  • Confirm any issues by contacting the company using the phone number on your bill or on their official site.
  • Look closely at the sender’s email address and any links before clicking.
  • Set up bank or card alerts so you’re notified of unusual charges.
  • Use a credit card (not debit) for subscriptions when possible for better fraud protection.

✗ Avoid this

  • Don’t click 'Update Payment' links in unexpected emails or texts.
  • Don’t enter your password, card number, or one‑time codes after clicking a link from a message.
  • Don’t call phone numbers listed inside suspicious emails or texts.
  • Don’t send photos of your card, banking info, or ID to 'support' by email or chat.
  • Don’t ignore small spelling mistakes, odd sender addresses, or brand mismatches — these are red flags.

Verbatim excerpts from the scam

Exact lines from emails or messages—searchable text so you can compare wording.

  1. 1 Excerpt 1
    Subject: Invoice #45015 – Payment due for your GoDaddy upgrade From: Customer Finance Département <dh_a26y54@vps66758.dreamhostps.com> GoDaddy Logo Action Required: Update Your Payment Method Dear Customer, We attempted to renew your GoDaddy services, but were unable to complete the transaction due to a problem with your current payment method. To prevent any disruption to your services, please update your payment information as soon as possible. You can securely update your details by clicking the button below: Update Payment If you have already updated your payment method, no further action is required. Thank you for choosing GoDaddy. Sincerely, The GoDaddy Team © 2025 GoDaddy Operating Company, LLC. All rights reserved. This message was sent from a no-reply email address. Please do not respond.