People who have already lost money to a scam are offered help getting it back. A website, message or caller claims to be an investigator, a law firm, an agency or a recovery service, asks for details of the scam and how much was lost, and then asks for an upfront fee before any recovery can start. The fee is the scam. Nothing is recovered, and the details collected can be used to target the person again.
Step 1: After losing money to a scam, you find or are sent an offer to report it or get the money back.
Step 2: The offer uses official-sounding names, such as an investigation agency, a government body or a fund recovery service.
Step 3: A form asks for your name, contact details, where you live, how much you lost and the website or person that scammed you.
Step 4: You are told a fee must be paid first, for an inspection, an investigation or a release of funds, sometimes with an offer to negotiate the amount.
Step 5: If you pay, more fees follow or the contact stops. No money is returned.
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Don’t call numbers or click links in unexpected messages. Go directly to the company’s official site or app and contact support from there.