Facebook Page Violation Scam

Scammers pretend to be Meta/Facebook and claim your Facebook Page broke Community Standards. They warn your Page will be locked within 24 hours unless you “contact support” or “appeal” using a link they provide. The link goes to a fake login or “support chat” page designed to steal your Facebook password and 2FA codes. Once they get in, scammers can take over your Page, run ads on your card, or message your followers.

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Facebook Page Violation Scam example

How this scam works

  1. 1

    Step 1: You receive a message or email that looks like it’s from Meta/Facebook saying your Page violated rules.

  2. 2

    Step 2: The message includes a case ID and a link to 'appeal' or 'chat with support' right away.

  3. 3

    Step 3: The link opens a fake Facebook/Meta page that asks for your login and sometimes your 2FA code.

  4. 4

    Step 4: If you enter details, scammers sign in to your real account, change passwords, and take control.

  5. 5

    Step 5: They may run paid ads, message your followers, or demand money to 'unlock' your Page.

✓ Do this

  • Check Page Quality/Account Quality inside Facebook or the Business Suite—don’t trust the message.
  • Turn on two-factor authentication (2FA) and use a strong, unique password.
  • Remove unknown admins from your Page and review ad account activity regularly.

✗ Avoid this

  • Do not click links in unexpected messages about violations or locks.
  • Do not enter your Facebook login or 2FA code on sites that aren’t facebook.com or meta.com.
  • Do not chat with 'support' on third‑party sites or give remote access to your device.
  • Do not pay fees or provide card details to 'unlock' your Page.
  • Do not trust case IDs, logos, or addresses in the message—check inside Facebook instead.

Need help with a similar message?

Do not reply, pay, or use contact details in an unexpected message. Verify through the official app or website, then report what you saw so the Archive can connect related patterns.

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Quick tip: Verify independently

Don’t call numbers or click links in unexpected messages. Go directly to the company’s official site or app and contact support from there.

See common red flags