This is a version of Advance-Fee Loan Release Scam.
Ithemba Loans 'Payout' with Release Fee
An email claims that “Ithemba Loans” will release a large payment to the recipient’s bank account, but says a “balance” must be paid first to complete the process. The message tries to look official by naming an “agent,” listing a street address in Benoni, and mentioning a website. It also appears “search-proofed”: when you Google the name, you may see a mix of light-weight directory pages, social media profiles, and generic “reviews” that make the operation look real. These are often low-effort pages with copy‑and‑paste text, few followers, and no working phone number — a common tactic to look legitimate. Despite this, the email comes from a free Gmail address and says the call center is “not available.” These are classic signs of an advance-fee scam: pay a smaller amount now to receive a larger payout later — which never arrives.

What’s different in this version
These traits set this message apart from the usual pattern.
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Uses a free Gmail sender (ithembaloans.co.feed@gmail.com) instead of the company domain
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Promises a large payout if a smaller “balance” is paid first
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Claims an “agent” already deposited an amount to build trust and urgency
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Subject line mimics a reply thread (“Re PAYMENT CONFIRMATION”) to look ongoing and legitimate
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Lists a real-sounding street address and website while saying the call center is “not available”
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Awkward phrasing and spelling errors (“payment disturbment”) common in scams
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South African context and currency (ZAR) to appear local and relatable
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Search tactic; when you Google the name, you may find thin “about us” pages, directory listings, TikTok/FB profiles, and generic review blurbs that repeat the same wording, show very recent activity, and offer no working phone number
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Search red flags to check; few followers or comments on social pages, copy‑and‑paste descriptions across multiple sites, stock photos, inconsistent addresses, and no way to reach a live person
How this scam works
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Step 1: You receive an email, text, or call saying a large payment or loan has been approved and is ready to be released to your bank.
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Step 2: They say a smaller fee is still outstanding (for example, a R6,000 ‘release’ or ‘processing’ fee) and must be paid first.
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Step 3: To make it believable, they may claim an “agent” already made a partial deposit on your behalf, or they’ll list a business address or website.
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Step 4: After you pay, they invent new reasons to collect more fees — taxes, delays, compliance checks — or stop replying altogether.
✓ Do this
- Pause and verify: contact the company using the phone number on its official website you find yourself (not numbers in the message).
- Log in to your bank or lender account directly to confirm any promised funds.
- Talk it over with a trusted friend or family member before sending any money.
- Report the message to your bank and your national consumer/financial regulator.
✗ Avoid this
- Do not pay any upfront fee to receive a loan, prize, inheritance, or payout.
- Do not trust emails sent from free addresses (like Gmail) that pretend to be a company.
- Do not send money by bank transfer, gift cards, vouchers, or crypto to release funds.
- Do not click links or open attachments from unexpected messages promising money.
Verbatim excerpts from the scam
Exact lines from emails or messages—searchable text so you can compare wording.
- 1 Excerpt 1From: Ithemba Loans <ithembaloans.co.feed@gmail.com> Date: Subject: Re: PAYMENT CONFIRMATION Good Day RECIPIENT_NAME Thanks for contacting Ithemba Loans We are texting to inform you that a deposit of R____ has been made by Agent Rebekah on behalf of you(her client) for your pending payment of R_____ to be released to your bank account immediately. Though, you must know that the amount required for the payment disturbment has not been completed as there is a balance of R_____ so once that is paid following the policies and protocols our company will release your total payments to your bank account Thank you. Regards, RECIPIENT_NAME iThemba Loans General Queries Division Call Center: Currently not available 🚫 Physical Address: 1 Dingler Street, Rynfield, Benoni Postal: Postnet 124 Private Bag×101, Farramere Address Website: www.ithembaloans.co.za