investigating Brand: Signal
Fake Signal support messages can ask for recovery keys
A message pretending to be Signal support claims that an account is at risk and asks the recipient to click Accept and provide a recovery key. This is a scam warning: never share a recovery key, registration code, verification code, password, or other account secret in response to an unexpected message.
What to do
- Do not reply to an unexpected message claiming to be Signal support.
- Never share a Signal registration code, verification code, password, recovery phrase, or other secret with someone who contacted you unexpectedly.
- Open Signal directly and use its official in-app or help resources instead of links in the message.
- If you shared a code or account information, secure the account through Signal's official recovery and security guidance.
What this alert does not establish
- Scammers may change the wording or use a different account-warning story, but an unexpected request for a recovery key or other account secret is unsafe.
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